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YOU WILL BE AN EXPERT IN 75 TOPICS RELATED TO INTERNATIONAL TRAVEL |
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01_FORMALITIES AT THE TRAVEL AGENCY OFFICE |
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PASSPORT |
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VISA |
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HEALTH |
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TAX |
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CUSTOMS |
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CURRENCY |
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WORLD GEOGRAPHY |
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IATA GEOGRAPHY |
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MAP PLOTTING |
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CITY CODES |
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CAPITAL |
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AIRLINES CODES |
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AIRPORT CODES |
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CURRENCY |
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OFFICIAL LANGUAGE |
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PHONETIC CODES |
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SPECIAL SERVICE CODES |
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02_DEALING WITH INTERNATIONAL TOURIST |
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ITINERARY |
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PASSENGER NAME RECORD (PNR) |
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TOUR BROCHURES |
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03_FORMALITIES BEFORE DEPARTURE |
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TIME CALCULATIONS |
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ELAPSED TRANSPORTATION TIME |
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DECODING OF FLIGHTS SCHEDULED |
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TRANSFER CONNECTIONS |
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MINIMUM CONNECTING TIME (MCT) |
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2_GLOBAL DISTRIBUTION SYSTEM (AMADEUS) |
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BASIC ITINERARY PRICING |
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BASIC SEATING REQUEST |
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BOOKING SEATS ON NON-STOP |
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CANCELING MANDATORY ELEMENTS |
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CAR TERMS FROM AVAILABILITY |
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DISPLAY A PNR |
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FARE DISPLAYS |
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GENERAL REMARK ELEMENT |
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HOTEL ENCODE AND DECODE |
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HOTEL FEATURES |
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INTRODUCTION TO TICKETING |
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MAILING ADDRESS ELEMENT |
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MULTI-COMPANY CAR LOCATION |
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RETURN AVAILABILITY |
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SEAT MAP FROM A PNR |
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SIGNING IN TO AMADEUS |
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TAKING QUEUE COUNTS |
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TIMETABLE SCHEDULE DISPLAYS |
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3_SELECTION OF INTERNATIONAL FARES |
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AIRLINE | NORMAL FARES |
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AIRLINE | RESTRICTED FARES |
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AIRLINE | UNRESTRICTED FARES |
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CONDITIONS FOR SELECTING AIRLINE FARES |
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IATA | NORMAL FARES |
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IATA | RESTRICTED FARES |
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IATA | UNRESTRICTED FARES |
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IATA | Y2 FARES |
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CONDITIONS FOR SELECTING IATA FARES |
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PROMOTIONAL OR SPECIAL FARES |
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LATE BOOKING FARE (IS) |
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ADVANCE PURCHASE EXCURSION FARES (AB) |
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PURCHASE EXCURSION FARES (PX) |
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EXCURSION FARES (EE) |
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CONDITIONS FOR SELECTING PROMOTIONAL OR SPECIAL FARES |
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4_CALCULATION OF INTERNATIONAL AIR FARES |
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ANATOMY OF A JOURNEY |
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COUNTING STOPOVERS & TRANSFERS |
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CURRENCY CONVERSION |
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EXTRA MILEAGE ALLOWANCE (EMA) |
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EXTRA MILEAGE SURCHARGE (EMS) |
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FARE SELECTION CRITERIA |
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GLOBAL INDICATOR (GI) |
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HIGHER INTERMEDIATE FARE CHECK |
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INTERNATIONAL SALES INDICATOR (ISI) |
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MAXIMUM PERMITTED MILEAGE (MPM) |
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MILEAGE PRINCIPLE |
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SPECIFIED ROUTINGS |
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TICKETED POINT MILEAGE (TPM) |
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TYPES OF JOURNEY |
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5_INTERNATIONAL AIRLINE TICKET ISSUANCE |
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CHILDREN & INFANT FARES |
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ONE – WAY JOURNEY |
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RETURN JOURNEY |
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SECURITY SURCHARGE |
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STOPOVER SURCHARGE |
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TAXES |
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TICKET ISSUANCE (PAPER TICKET) |
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04_FORMALITIES AT THE AIRPORT CHECK IN DESK |
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BAGGAGE HANDLING |
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CUSTOMS |
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PASSPORT |
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TRAVEL TIPS |
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VISA |
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05_FORMALITIES AFTER ARRIVAL AT THE INTERNATIONAL DESTINATION |
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1_INTERNATIONAL DESTINATION |
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INTERNATIONAL DESTINATION |
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CAR RENTAL |
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CRUISE |
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HOTEL ACCOMMODATION |
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TOUR PACKAGES |
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